Privacy Policy

Primo Haven values your privacy and is committed to handling information in a transparent and responsible manner. This Privacy Policy explains how information may be collected, used, and protected when you visit or interact with the Primo Haven website.

Information We Collect

Primo Haven may collect limited information that you voluntarily provide, such as contact details submitted through forms or inquiries. We may also collect basic, non-identifying information automatically, such as browser type, device information, or general site usage data, to help us understand how the site is being used and improved.

Primo Haven does not request medical records, diagnoses, or detailed health information through this website. Any information shared is provided at your discretion.

How Information Is Used

Information collected by Primo Haven is used to:

• Respond to inquiries or requests for information
• Provide educational resources and guidance
• Improve website content and functionality
• Support referral or connection requests, when applicable

Primo Haven does not sell personal information to third parties.

Referral Services

When families choose to engage with referral or placement services, those services are conducted through Primo Haven Operations. Information shared for referral purposes may be provided to independent care providers or communities solely for the purpose of assisting with requested connections.

Families are never required to work with any particular provider, and information is shared only as necessary to support requested services.

Cookies and Analytics

Primo Haven may use standard cookies or analytics tools to better understand site usage and improve user experience. These tools do not collect personally identifiable medical information.

Data Security

Primo Haven takes reasonable measures to protect information from unauthorized access, misuse, or disclosure. However, no website or data transmission can be guaranteed to be completely secure.

Third-Party Links

This website may contain links to third-party websites. Primo Haven is not responsible for the privacy practices or content of those external sites.

Policy Updates

This Privacy Policy may be updated from time to time as Primo Haven continues to develop and expand. Updates will be reflected on this page.

Contact

If you have questions about this Privacy Policy, you may contact Primo Haven through the contact information provided on this website.